Customer Service Agent/Customer Support Trainee

DTS Billings, Montana
Posted 3 weeks ago

Job Description

Diversified Transfer and Storage (DTS) is a local trucking company and is looking for the right candidate to fill our Customer Service Agent/Trainee position.

The successful candidate will be responsible for providing customers with requested information, monitoring in-transit shipments, assisting customers with shipment tracing, rate quotes, and billing questions.



  • Excellent computer skills and math skills
  • Outstanding Customer Service skills
  • Works well with a team and independently.
  • Ability to clearly and professionally communicate with Drivers, Customers and Co-Workers.
  • Must be able to multi-task and focus on details in a fast-paced environment.
  • Organized – able to perform duties in an organized efficient manner.
  • Previous experience and knowledge of the Transportation and Logistics Industry is desirable.

Compensation and Benefits

  • Salary DOE
  • Health, Dental, Life and Disability insurance available
  • Flexible Spending Accounts for Healthcare and Dependent Care available
  • 401(k) with company contribution match*
  • Paid time off/sick leave

Job Features

Job CategoryNon-Driving Jobs, Trucking Customer Service Jobs
Fill out our online application to apply now, or contact a recruiter for more information.